25 Feb 10 Beyond CRM: SaaS slips into the mainstream

Customer relationship management applications are still the largest segment of the ballooning SaaS (software-as-a-service) market. But the landscape is changing. Pressured to provide faster and better service capabilities while also keeping a tight rein on capital costs, businesses of all sizes are turning to SaaS for everything from recruitment, hiring, workforce scheduling and payroll applications to procurement management and even central ERP systems.

Tagi: rein capital, procurement management, service capabilities, tight rein, erp systems, slips, payroll, workforce, mainstream, segment, recruitment, landscape