
Everyone is supposed to love their iPhones, lest they be branded an Apple hater. But Apple's comeuppance is at hand.
In the latest going-gaga-for-iPhone customer satisfaction study, CFI Group reported that the iPhone took top honors among smartphones after surveying more than 1,000 users. The iPhone scored 83 on a 100-point scale. Android and the Pre tied for second at 77, followed by BlackBerry (73) and Palm's Treo (70).
The software enables BlackBerry users to sync their calendars, contacts, applications, and media with Macintosh computers. 

Early on there was an issue with the trackball that affected a small percentage [of] the early production units -- far less than industry norms. The issue was detected early, addressed immediately and is no longer an issue. Returns on this device are some of the lowest among any of our smart phones.In other words, it sounds like new buyers (and anyone who's taken the plunge recently) should be fine, and Verizon's actually taking it to another level by boasting that the handset's now one of its most return-proof smartphones. That doesn't change the fact that the trackball's a little too recessed for our liking -- but at least it should stay functional.
Filed under: Cellphones, Handhelds
Verizon says trackball issue is 'addressed' on Tour, no longer a problem originally appeared on Engadget on Fri, 18 Sep 2009 22:59:00 EST. Please see our terms for use of feeds.
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Tired of lugging a notebook around just to deliver a PowerPoint presentation? Don't want to risk using an unfamiliar computer? RIM reckons its new BlackBerry Presenter is the answer.
Patent litigation between Motorola and Research In Motion is heating up, with Motorola filing a complaint with the U.S. International Trade Commission.
In the complaint, filed Friday, Motorola alleges that RIM engages in unfair trade practices by importing and selling products that infringe five Motorola patents. The patents cover technologies related to Wi-Fi access, application management, user interface and power management, Motorola said.